Once the driver loads, check to see if it is giving the same Code.You should see that Windows is installing device drivers.Once the computer is booted, plug the drive into a different port.Shut the computer down and disconnect the drive.Right-click on the device with the issue and select uninstall.If you see Code 28 (this may work for others codes too, i.e. Visit the Warranty and Replacements section on for further details. If you do not need the data and the drive is still within warranty, you will want to have the drive replaced. If you need the data on the drive, then you will want to consider data recovery. If you see Code 10 and have already tried another cable and computer then the drive has probably failed. Under the general tab locate ‘Device Status’ and there may be an error code.If you see an unknown device or other device then right-click on it and select properties.Important - Make sure to expand the Universal Serial Bus controllers section so you can see entries there as well.
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